It’s effortless to make the change to our VoIP Business Phone Systems, the only big change is paying a lot less for your monthly bill
Business phone systems have changed in a big way, with VoIP enabling you to make and receive telephone calls over the internet, replacing older ISDN lines and providing huge savings. BluSky are a leading business VoIP provider and have helped many UK businesses up and down the UK to significantly reduce their telephony costs, benefiting from cheaper calling costs than traditional landline services.
You will probably be familiar with many of the common features of a business phone system including voicemail, hunt groups, auto attendant, call waiting and music on hold. However, VoIP based business phone systems also offer an increasing list of additional useful functionality.
Features such as live chat, file sharing, and planning make collaborating with your colleagues, customers and suppliers straightforward, wherever you are, and these features are available on your mobile app or softphone.
Many people like to deal with local businesses. With virtual geographic numbers, your business can appear to be based in a geographic location of your choice. A similar feature can be used to support temporary contacts or running a short-term marketing campaign with 0800 or 03 numbers.
Voicemail to email
Voicemail messages left on your VoIP business phone system can be converted to audio files and sent as an attachment to any specified email address.
Record all inbound and outbound calls for enhanced customer service or in utilise this function for verbal contract purposes.
Using software on your mobile device, you can make and receive calls without the need for a desktop handset.
Connect your VoIP business phone system to your CRM (Customer Relationship Management) system for full customer integration, allowing you to keep track of your interactions with prospects and customers.
Hosted versus on-site business phone systems
VoIP business phone systems are feature rich and flexible, providing your business with a choice of desk phones, mobile apps and computer software to make and receive calls from a single number. Hosted and on-site options are available, and we are happy to evaluate your needs and recommend the right solution tailored to your business.
Hosted VoIP business phone systems
The technology that routes your calls is kept off-site (hosted in the cloud) and the IP phone you use simply connects to the internet from any internet connection. In addition, your calls can be received and made from a mobile phone app, or PC software.
Our hosted VoIP solution offers many benefits for business users:
- No need to worry about software updates, as this is seamlessly managed by our hosting company.
- Any technical issues that may arise are usually fixed without needing a site visit through remote diagnostics.
- Configure individual user interfaces with special features for a bespoke set-up.
- Ideal if your employees move between sites and hot desk on a regular basis.
Hosted VoIP is perfect for small businesses wanting one central point of contact to manage all their telecoms requirements, with no need for additional IT skills or software.
With on-site VoIP, a PBX (Private Branch Exchange) manages your phone calls by connecting externally using VoIP in the form of SIP trunks. They act like telephone lines, operating via your broadband/data connection.
Our on-site VoIP solution offers many benefits for business users:
- An on-site solution is less bandwidth hungry as the technology required to run it is on-site.
- You only pay for lines and calls, not per user.
- This solution is feature rich and you are in control of adding users.
Let BluSky guide you through the options, and ensure that you completely understand the process, how it works and what is happening every step of the way.
We will make sure you are comfortable using the system and managing your incoming calls, all designed to enhance your customer experience.